The leading figure in AI ethics at Salesforce expresses optimism regarding the trajectory toward U.S. regulation.

A high-ranking executive at Salesforce expresses confidence that the U.S. Congress will enact new legislation to regulate artificial intelligence in the near future. Paula Goldman, Salesforce’s Chief Ethical and Humane Use Officer, conveyed her optimism during an interview at the Mobile World Congress tech trade show in Barcelona. She notes a growing momentum toward concrete AI laws in the United States, emphasizing that federal legislation is on the horizon.

Goldman highlights the bipartisan nature of the AI regulation issue among U.S. lawmakers and points to individual states making efforts to formulate their own AI laws. She emphasizes the importance of U.S. lawmakers reaching a consensus on AI regulations and commends the EU AI Act and initiatives in the U.K., expressing the need for international frameworks to be interoperable.

Addressing the absence of federal legislation, Goldman warns of potential state-by-state regulations emerging, which she deems suboptimal. Despite this, she remains optimistic, citing bipartisan hearings in the Senate and identifying several bipartisan sub-issues related to AI. Goldman, who sits on the U.S. National AI Advisory Committee, emphasizes the importance of establishing guardrails around AI technology.

Goldman’s role at Salesforce involves developing product policies for the ethical use of technologies, particularly AI-powered tools like facial recognition. Salesforce introduced Einstein, a conversational AI bot designed for enterprise use cases, demonstrating the company’s stake in generative AI.

Several AI-related legislations are progressing through the U.S. Congress, including the REAL Political Advertisements Act, the National AI Commission Act, and the AI Labeling Act. Despite these efforts, there is currently no official regulation specifically addressing AI. Calls for government intervention in AI regulation have increased with the advancement of generative AI tools, such as OpenAI’s GPT-4 and Google’s Gemini. In October, President Joe Biden signed an executive order on AI to establish a coordinated, government-wide approach to the responsible development and implementation of AI technology.

Salesforce surpasses earnings expectations; however, projects single-digit revenue growth for the upcoming year.

Salesforce shares initially declined by as much as 6%, but rebounded by 1% in extended trading on Wednesday following the release of a conservative revenue forecast for the upcoming fiscal year. The company plans to introduce a dividend of 40 cents per share.

Here’s how Salesforce performed compared to estimates from LSEG (formerly known as Refinitiv):

  • Earnings per share: $2.29 (adjusted) vs. $2.26 (expected)
  • Revenue: $9.29 billion vs. $9.22 billion (expected)

In the quarter ending January 31, Salesforce witnessed a 10.8% YoY growth in revenue, reaching $1.45 billion in net income or $1.47 per share. Professional services revenue, however, experienced a 9% decline.

During a conference call with analysts, Amy Weaver, Salesforce’s finance chief, highlighted improved bookings growth over the past two quarters. In the same period, Salesforce announced the acquisition of sales commission software startup Spiff and commenced selling its products on the Amazon Web Services Marketplace.

Salesforce projected adjusted fiscal first-quarter earnings of $2.37 to $2.39 per share, with revenue ranging from $9.12 billion to $9.17 billion. Analysts had anticipated $2.20 in adjusted earnings per share on $9.15 billion in revenue.

For the 2025 fiscal year, Salesforce forecasts adjusted earnings of $9.68 to $9.76 per share and revenue between $37.7 billion and $38.0 billion, indicating an 8.6% growth at the midpoint. Analysts’ expectations were $9.57 per share and $38.62 billion in revenue.

The full-year guidance takes into account foreign-exchange pressure, ongoing weakness in professional services, and a more measured buying environment that emerged in the 2023 fiscal year. Brian Millham, Salesforce’s president and chief operating officer, stated that the guidance does not significantly consider the impact of increased demand for artificial intelligence products or the price hike announced last year.

Salesforce shares have risen approximately 14% year-to-date, outpacing the S&P 500 index’s 6% gain during the same period. The dividend, set at 40 cents per share, is payable on April 11 to shareholders at the close of business on March 14.