Prof. Richard Larson: Driving Innovation, Systems Thinking, and Global Education Reform 

Richard Larson

Mitsui Professor at MIT. Inventor. Educator. Systems Thinker. Prof. Richard Larson expansive career spanning over five decades has shaped the intersection of operations research, public systems, and global education. From creating analytical models used by emergency services worldwide to pioneering open-source learning for underserved communities, Larson’s work is a remarkable fusion of technical depth and societal impact. 

From Urban Systems to Global Classrooms 

Prof. Richard Larson began his academic journey focused on urban operations research, contributing groundbreaking work such as Urban Police Patrol Analysis—a book that won the prestigious Lanchester Prize—and the Hypercube Queueing Model, which remains a gold standard in deploying emergency response systems in cities. His co-authored work Urban Operations Research (with Amedeo Odoni) has become a foundational text in the field. 

However, after decades immersed in modeling systems for urban efficiency, emergency services, and logistics, a transformative trip to a remote village in China changed everything. Witnessing a local teacher using educational videos from major cities, pausing the tape for interactive discussion, sparked a new vision: democratizing access to high-quality education. Alongside his wife and collaborator, Liz Murray, Larson developed MIT BLOSSOMS—Blended Learning Open Source Science Or Math Studies. This global initiative enables interactive STEM learning through videos that encourage local teacher engagement. BLOSSOMS is now active in over 20 countries, with videos translated into multiple languages, making it one of MIT’s most inclusive learning innovations. 

“Education has the power to be the great equalizer,” Larson notes. “With BLOSSOMS, we sought to bridge the gap between elite content and grassroots classroom interaction.” 

Blending Rigor with Relevance 

One of Larson’s hallmarks is the ability to maintain technical rigor without losing sight of human-centered impact. “I see no conflict between rigor and societal relevance,” he reflects. “Rigor means truthfulness and accuracy applied to real-world problems. From that comes beautiful solutions.” 

His models—particularly the Hypercube Queueing Model—were born from both mathematical insight and persistent curiosity. “I dreamt of the solution at 3 AM, scribbled it down, and went back to sleep with a smile,” he recalls. The model is still used today to optimize ambulance and emergency vehicle deployment in large cities. 

Earlier, his development of the Queue Inference Engine (QIE) allowed analysts to extract valuable data from incomplete service records—a concept that predated modern machine learning but mirrors its spirit. Though he views QIE today as a “cute idea” from a younger version of himself, it paved the way for future computational tools in service analytics. 

His philosophy of “bootstrapping data” and building new mathematics around partial or noisy inputs is now mainstream in AI, yet Larson was ahead of his time. 

Transforming Higher Education for a Lifetime 

At MIT’s Center for Advanced Educational Services (CAES), Larson led the university’s digital transformation in education long before the global shift to online learning. From 1995 to 2003, he directed CAES and scaled it from two to seven business units, overseeing groundbreaking efforts in distance learning, digital production, and interactive education. 

Under his leadership, CAES produced the Singapore MIT Alliance, the world’s most ambitious point-to-point distance learning program at the time. It also launched early digital platforms like PIVoT (Physics Interactive Video Tutor), Masters’ Voices, and MIT World, building the foundations of modern e-learning architecture. 

Larson also led projects sponsored by major corporations like Pfizer and Ford Motor Company, helping develop online education for medical and engineering professionals. As founding director of LINC (Learning International Networks Consortium), he built a global community of educators and institutions focused on equitable access to higher education. LINC has since held multiple international symposia, bringing together participants from over 50 countries. 

“LINC represents our shared belief that learning is a human right,” says Larson. “By building digital bridges between educators and learners worldwide, we’ve begun to rewrite what inclusion in education means.” 

Boots on the Ground: From Theory to Practice 

Despite his academic stature, Larson remains grounded in the practical. His consulting work with entities like the World Bank, United Nations, City of New York, and Citibank has emphasized his belief that impactful solutions arise from understanding problems at the root level. Whether developing queue models for movie theaters (United Artists Cinemas) or advising on postal logistics (U.S. Postal Service), he brings academic precision to real-world scenarios. 

He has served on boards of companies like Structured Decisions Corporation, working on projects with American Airlines, Actmedia/Turner Broadcasting, Jenny Craig, and ConAgra—evidence of his deep engagement with both public and private sectors. 

As a past-president of both INFORMS and ORSA, and recipient of the INFORMS President’s Award and Kimball Medal, Larson is one of the field’s most decorated scholars. He was inducted into the National Academy of Engineering and has been listed in Who’s Who in America since 1982. 

Yet, he emphasizes a humble truth: “Models need to live in the real world. They must be tested, refined, and adapted to people—not just numbers.” 

Future Thinking and the Next Generation 

When asked about the defining traits of tomorrow’s innovators, Larson emphasizes curiosity, commitment, and clarity of purpose. “Energy is important,” he says. “But energy without direction is wasted. The next generation must also care deeply—about people, systems, and solving big problems.” 

As technology races ahead, he remains a firm believer in the timeless power of systems thinking. “Operations Research is the world’s most important invisible profession,” he says with a smile. “It teaches us how to structure chaos.” 

His advice to K–12 educators is simple: start sooner. Shift the focus from memorization to experimentation. Teach by doing, not by rote. “We need kids building things, breaking things, reflecting—and failing early so they succeed later.” 

And when it comes to AI? Larson believes it can enhance education, but not replace its soul. “AI can analyze, predict, and personalize. But only humans can inspire.” 

Legacy Rooted in Purpose 

Prof. Richard Larson work is a testament to the power of bridging data and humanity, systems and education, innovation and empathy. His legacy is not just measured in equations or awards, but in the way he has made cities safer, classrooms more interactive, and knowledge more accessible across the globe. 

Whether designing emergency response systems or reimagining education for a global age, Larson’s mission has remained constant: make systems work better for people. 

In 2025 and beyond, as innovation and education continue to evolve, Richard Larson’s story reminds us that the most powerful systems are those designed with both precision and purpose. 

Read his story with us – Most Inspirational Leaders Transforming Education in 2025